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Terms and Conditions

Welcome to SampoyGo. By using our website and services, you agree to these terms and conditions. Please read them carefully.

1. Company Information

SampoyGo is operated by:
SAMPOY GAYRİMENKUL KİRALAMA SEYAHAT TURİZM VE PAZARLAMA LİMİTED ŞİRKETİ


2. Booking and Reservations

  • All bookings are made via the SampoyGo website and are subject to availability.
  • Guests must provide accurate personal information.
  • Booking is confirmed only after payment receipt and confirmation from SampoyGo.
  • Prices may change, but confirmed bookings are honored at the agreed rate.

3. Check-in and Check-out

  • Check-in: 3:00 PM | Check-out: 12:00 PM
  • Early check-in or late check-out may be arranged upon request with possible additional fees.
  • Guests must present valid identification at check-in.

4. House Rules

  • No pets, parties, events, or smoking inside apartments.
  • Guests are responsible for any damage caused during their stay.
  • Respect other residents and neighbors.

5. Payments and Cancellations

  • Payments are processed via approved channels on the website.
  • Cancellation Policy: Guests can cancel up to 48 hours before check-in without any fee. Cancellations made within 48 hours of check-in will incur a charge equal to 2 nights’ stay plus the cleaning fee.
  • Refunds are processed according to the cancellation policy.

6. User Accounts

  • Users may create accounts to manage bookings.
  • Users are responsible for account security.
  • SampoyGo is not liable for unauthorized account use.

7. Liability

  • SampoyGo is not responsible for personal injury, theft, or loss of property during stays.
  • Property descriptions are provided in good faith; we do not guarantee completeness or accuracy.

8. Third-Party Services

  • Optional services (Transfers, Room service, Snacks, etc.) may be provided by third parties. SampoyGo is not liable for these.

9. Changes to Terms

  • SampoyGo reserves the right to update these terms at any time. Changes are effective immediately upon posting.

10. Governing Law

  • These terms are governed by the laws of Türkiye. Any disputes fall under the jurisdiction of Turkish courts.